All price include EMS shipping if selected , the rates are based on the Thai Postal Service rates , calculated on weight based on the contents of your shopping cart . We send a tracking number immediatley the parcel has been shipped , it is the responsibility of the customer to monitor its location to avoid delay in delivery . Any non claimed items will be returned us by the Thai postal service after 7 days , if the item needs to be reshipped an additional charge will be incurred . Pickup at store in Phuket only has no charge for shipping , Kerry express option is also calculated on weight and location in Thailand , this is calculated automatically based on your postal code and weight of your items in the shopping cart . It is the customers responsibility to ensure the address details on the account information is accurate , we do not ammend these , we copy them and use them on the parcel. We ship all over Thailand and ship the next day once payment has been made for orders placed Mon-Friday .